The Debt Payoff Calculation shows a 10% rate is that correct?

Edited

The Goal:

Clarify why the pre-flight calculation uses a different rate and what to do if it's blocking an eligible borrower.

How-To:

  1. The debt payoff pre-flight check uses a conservative 10% rate estimate to stress-test DTI eligibility

  2. This is a system default, not the borrower's actual rate it's used only for the eligibility pre-check

  3. If a borrower is being blocked despite appearing eligible at the actual rate, escalate as urgent with the loan number

  4. Include: borrower name, loan number, stated income, current DTI shown, and the debt payoff amount being flagged

⚠️  Known Issue

The inflated 10% pre-flight rate has been reported to block eligible borrowers this is under active engineering review (SUP-51)

Do not advise the borrower to remove debts from their payoff selection as a workaround without first consulting your Account Executive